With our network of branches across the North East we have more buyers registered with us - literally thousands. We offer all buyers a financial assessment to ensure that they are serious buyers and are not wasting your time, or theirs. We also aim to qualify all offers to ensure that the buyer has the ability to proceed to completion of your sale.
Marketing
Our purpose and aim in Estate Agency is to sell your property at the best price within your required timescale. To achieve this we believe in a pro-active approach to marketing your home. As soon as you instruct us we start moving – in order to get you moving as soon as possible. Our marketing is geared to produce response from buyers with More web visitors and More viewings.
Social Media
We use social media, like facebook, instagram and linkedin, to generate interest in our business and stock of properties. We’re proud to have grown our social media following to thousands of local people. We post some of our collection of properties but also relevant content, which drives traffic to our website, where people can view all of our listed properties.
E-Marketing
Each week we send out thousands of emails to registered people with highly targeted messages such as new listings and auction properties. We achieve excellent response to these as they show properties listed with us direct to buyers’ smart phones, tablets and pc’s. This is much more effective than the old approach, which was just press advertising. Very few estate agents use this effective marketing tool and we are constantly evolving and improving this system.
With our network of branches across the North East we have more buyers registered with us - literally thousands. We offer all buyers a financial assessment to ensure that they are serious buyers and are not wasting your time, or theirs. We also aim to qualify all offers to ensure that the buyer has the ability to proceed to completion of your sale.
Marketing
Our purpose and aim in Estate Agency is to sell your property at the best price within your required timescale. To achieve this we believe in a pro-active approach to marketing your home. As soon as you instruct us we start moving – in order to get you moving as soon as possible. Our marketing is geared to produce response from buyers with More web visitors and More viewings.
Social Media
We use social media, like facebook, instagram and linkedin, to generate interest in our business and stock of properties. We’re proud to have grown our social media following to thousands of local people. We post some of our collection of properties but also relevant content, which drives traffic to our website, where people can view all of our listed properties.
E-Marketing
Each week we send out thousands of emails to registered people with highly targeted messages such as new listings and auction properties. We achieve excellent response to these as they show properties listed with us direct to buyers’ smart phones, tablets and pc’s. This is much more effective than the old approach, which was just press advertising. Very few estate agents use this effective marketing tool and we are constantly evolving and improving this system.
Internet 24/7
Our acclaimed web site www.andrewcraig.co.uk attracts many thousands of visitors per month and your property will be available 24/7. Our mobile web site is configured to work on smart phones, making property details and photographs easy to view.
We are Online and on the High Street Branches
Although there has been a rise in ‘Online Estate Agents’ in the last decade, we firmly believe that the best place for us to be is on the High Street. We have prominent high street branch locations across the North East, with true local property experts situated in each Branch. On top of this, we are available to take your calls and online queries till 8pm during the week and 4pm latest on weekends.
Technology
Our office systems are cloud based, so that all staff have access to all properties and registered buyers. Applicants do not have to visit every branch for properties in different areas. They can also view all of our properties online where they can also request viewings.
Property Video Tours
We offer all our sellers a Professionally Filmed Video tour of their property from our partner expert Videographer to showcase their home to its full potential to prospective buyers, here is an example of an Andrew Craig Video Tour.
Accompanied Viewings
Our viewers are property professionals trained to show your home in it’s best light giving more chance of an early sale at the best price. Experience shows that buyers are more relaxed when viewing with an agent rather than the property owner, and will be more honest with what they do and don’t like, so let our professionals take care of viewings for you.
Floor Plans
We can prepare a floor plan showing the internal layout of your home and display this on our web site and portals including OnTheMarket.com and Rightmove.
Mortgages
Andrew Craig partners with Mortgages Now to provide you with expert financial advice and secure the most suitable mortgage deal for you, whether you are buying a home or investment. We offer all buyers an initial appointment with a financial adviser, before introducing them to you and your property, to ensure that they are serious buyers and would be able to purchase your property.
Progress
We keep in touch with you so you know what is happening. We will call you after every viewing where possible. We will also keep you informed as to how the marketing of your home is going by sending/emailing a written progress report on a regular basis. Once a sale is agreed, our expert negotiators progress the sale for you all the way through to completion.
Professionalism
We are Regulated by RICS, the leading property organisation in the world. This ensures that our clients receive the highest professional and ethical standard of service possible.
Portals
We upload properties for sale and to let to all major property portals and in particular, to both Rightmove and OnTheMarket.com. Most estate agents upload to one of these two but we send listings to both to maximise our marketing exposure.
We’re Here for your Buyers
We realise that it might be more convenient for people to get in touch with us outside the traditional 9-5 hours, which is why we have a Hub with dedicated Customer Advisors there to help, up to 8pm on Weekdays and up to 4pm on Weekends.
Video Viewings
To get viewings for our sellers fast, and to accommodate schedules, we carry out Live Video Viewings where we take buyers through the property using a Live Stream Video on an app, and they can ask us any questions in real time. All viewers have to be logged in to view the video so we can follow up the viewings after. If they then want to see the property in person then we can arrange a physical viewing.
We’ve had the pleasure of helping lots of people with their property requirements. You don't need to take
our word for it though!
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"Buying houses can go wrong in lots of ways starting with ..Have I done the right thing. !!!??.Danica has been brilliant.. initiative.... Initiative is perhaps the golden rule here in customer support and you have it in abundance. Keeping me updated and responding quickly to any queries or help I may have had. You have always presented a light and positive attitude either on the phone or in the office. We'll done."
Malcolm H Taylor
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"Recently purchased a property with was advertised through Andrew Craig.
Andrea has kept me updated throughout the buying process and been amazing to deal with.
Andrea has always been very approachable and pro-active, nothing is too much trouble! She’s even listened to my frustrations with regards to our own estate agent when selling and not being kept up to date! (wish we had chose Andrew Craig as ours were useless!).
Thanks so much Andrea for keeping me sane though out the process and going that extra mile!
Your amazing! ⭐️"
Mechelle English
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"I have just sold my property in jarrow and used the Andrew Craig Jarrow office . My findings were that I put the property on sale on the Wednesday it was sold bye the following Tuesday and I wanted it to go through fairly quickly . With the help of Michelle and the office staff I managed to meet all of the deadlines as I was leaving the country and taking my cat and had flights booked which is not as easy as it sounds . So once again a big shout out to Michelle who managed the sale from start to finish and the office staff .
Abdul Hassan ."
Abby Hassan
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"Lovely country walk round a peaceful lake. Car par shuts at 8pm at the minute in summer. Think car park is £2"
Sarah k
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"Maureen and Heather have been a fantastic support through the process of selling our house. Nothing was to much to ask and any queries were resolved promptly. The customer service received from the start to what's almost the end has been second to none and therefore I would recommend Andrew Craig to others. Thanks again for all the support."
Louise Jackson
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"I can not speak highly enough of the service I have had from Andrew Craig, in particular Julie Hall she has been outstanding. Julie has kept me up to date all the way through the sale of my property and has gone the extra mile to resolve queries brought up by solicitors. Thank you Julie you really are a super star."
