We’ve had the pleasure of helping lots of people find their perfect property. Here’s what some of our previous clients have to say about working with us:
Buying houses can go wrong in lots of ways starting with ..Have I done the right thing. !!!??.Danica has been brilliant.. initiative.... Initiative is perhaps the golden rule here in customer support and you have it in abundance. Keeping me updated and responding quickly to any queries or help I may have had. You have always presented a light and positive attitude either on the phone or in the office. We'll done.
Recently purchased a property with was advertised through Andrew Craig. Andrea has kept me updated throughout the buying process and been amazing to deal with. Andrea has always been very approachable and pro-active, nothing is too much trouble! She’s even listened to my frustrations with regards to our own estate agent when selling and not being kept up to date! (wish we had chose Andrew Craig as ours were useless!). Thanks so much Andrea for keeping me sane though out the process and going that extra mile! Your amazing! ⭐️
I have just sold my property in jarrow and used the Andrew Craig Jarrow office . My findings were that I put the property on sale on the Wednesday it was sold bye the following Tuesday and I wanted it to go through fairly quickly . With the help of Michelle and the office staff I managed to meet all of the deadlines as I was leaving the country and taking my cat and had flights booked which is not as easy as it sounds . So once again a big shout out to Michelle who managed the sale from start to finish and the office staff . Abdul Hassan .
Maureen and Heather have been a fantastic support through the process of selling our house. Nothing was to much to ask and any queries were resolved promptly. The customer service received from the start to what's almost the end has been second to none and therefore I would recommend Andrew Craig to others. Thanks again for all the support.
I can not speak highly enough of the service I have had from Andrew Craig, in particular Julie Hall she has been outstanding. Julie has kept me up to date all the way through the sale of my property and has gone the extra mile to resolve queries brought up by solicitors. Thank you Julie you really are a super star.
A HUGE thank you to both Kathleen and Sophie who’ve been amazing to deal with throughout the mortgage process. Both myself and my partner are self-employed so had thought it was going to be a difficult task getting a lender but the team at Mortgages now had it sorted in no time at all!Thanks again, we’re absolutely over the moon!
The Gosforth team recently sold a propery for us and could not recommend them enough. Janet gave a very fair valuation and we were more than happy with the sales particulars and photography and following on, the contact and updates from the rest of the team once we had offers, especially Alison who made sure all the hold ups were kick started! Would not hesitate to recommend.
Chelsey has been brilliant throughout the process of buying my first home. Her help in getting the best mortgage deal, as well as her advice on other areas such as budgeting and Home Buyer Surveys, has been invaluable. Thank you for all your help Chelsey. I would thoroughly recommend Mortgages Now to anyone looking for a mortgage advisor.
My partner and I chose Chelsey as our mortgage adviser and we are so glad we did! We received a professional, yet relaxed experience that allowed us to feel comfortable sharing all our requirements and queries. Chelsey found an amazing mortgage for us whilst also helping us plan our budgets to ensure we had no money worries after such a large purchase. They say buying a house is one of the most stressful moments of a persons life, because of Chelsey, this was not the case. Throughout the whole process we have been kept well informed and help was just a phone call away. Couldn’t recommend the service enough!
Selling a house is not the same as selling a home which involves letting go of a lifetime of memories. I was fortunate to find an Estate Agent who employs people who understood this. I can not thank Gillian and her team enough. Each and every member works as team and are equally willing to make sure you are involved in the process every step of the way. Absolutely nothing is a problem. I could not have asked for anymore. Thank you.
Eileen was a great help with the purchase of our home, everything from the viewings through to the offers and then when our original buyer pulled out of our property, nothing was too much trouble for her. She kept in great contact throughout and made buying our home a breeze in comparison to selling it through a different agent! She also has a lovely personal manner and we really appreciated that too! Many thanks to you Eileen!
We had an offer accepted on our first home together back in August 2021. However, due to the property being in probate it was a long wait. Jack at Andrew Craig Low Fell was amazing and was the only person in the chain who seemed to keep us updated and who chased the sale. We couldn’t be more thankful to him and are happy to be finally be collecting our keys today after 7 months with lots of excitement! On arrival to collect our keys Jack even provided a gift as a congratulations to us. Amazing service!!
Chelsey has been incredibly helpful throughout the whole process, she is patient and very friendly which was so important for us as first time buyers. She always made time for us to meet and discuss any queries we had and as a result we have been able to make properly informed decisions. An amazing mortgage advisor, who is very thorough and efficient!
Andrew Craig have been excellent selling my house. Phil came out to value my property and was very knowledgeable and professional and then Beth looked after my sale and was super helpful! She was quick to get back to me and kept the lines of communication open between myself, my buyers and the solicitors. I would definitely recommend Andrew Craig to anyone thinking of selling their property and wondering which Agent to choose :)