We’ve had the pleasure of helping lots of people find their perfect property. Here’s what some of our previous clients have to say about working with us:
We were very pleased with the feedback from our valuation and received an acceptable offer within a few days.I'm certain this was down to the professional and pro-active way in which the property was marketed.Michelle looked after us with our sale, and all of our dealings with the office were first class.I wouldn't hesitate to use Andrew Craig again.
Andrew Craig we’re a brilliant estate agents to deal with! From getting us our offer accepted to the weekly updates and additional viewing we requested. The whole process took just 8 weeks! Julie our go to estate agent was brilliant to get in contact with and nothing we asked or requested was to much trouble to her. She Made the whole process so smooth and rarely straight forward! Which was amazing to us, two first time buyers. We recommend Julie & Andrew Craig to anybody looking to purchase a properly, weather its your 1st home or you 10th you won’t be disappointed.
Thank you for everything you have done for us.
Zoe & Rikki
Andrew Craig Estate Agents Sunderland Office have recently helped us with the sale of my mother’s house. From start to finish they have provided an excellent service and kept us updated throughout. We’d have no hesitation in using them again or recommending them.
Thanks to all the staff at the Gosforth office who very efficiently handled the sale of my property. Friendly knowledgeable and always kept me updated.
Eryn & the Team at Andrew Craig in Jarrow have been absolutely amazing and have fully supported me throughout the sale of my new home. Nothing is too much and they always went the extra mile if I had any queries. From the first viewing I had to the Completion day, they were so welcoming, professional and didn’t make me feel like I was being a nuisance if I had to contact them (as you do unfortunately experience with some other estate agents).
You’re all amazing!!
Thanks for all of your help throughout this process and for making it less stressful! Xx
The service and support we have received from Julie and Alex at the East Boldon Office has been wonderful. They have been with us every step of the way. A big thank you to both of them.
Andrew Craig (Low Fell Office) and, in particular Georgia, have been excellent in selling the house. Efficient and no fuss; exactly what you want. Two parts really stand out. Firstly, communications were first rate in that every aspect was fully briefed to me as it happened. Secondly, nothing was too much trouble and thus I felt valued as a customer. I will end by simply saying thank you for the service provided.
As first time buyers we didn't have a clue where to start when we found our dream house, but all of the team at Mortgages Now in Andrew Craig South shields went above and beyond every step of the way and were so helpful, informative and clear about the whole process. They've made what should have been a stressful experience of buying a house so much easier. I can't thank the team enough!
A great, generally stress-free experience with Louise and her colleagues at Andrew Craig. Negotiations regarding our offer on the property were handled promptly and efficiently, and we genuinely felt as if the agent had the interests of the buyer as well as the seller at heart. Hopefully we'll never move house again in the future, but if we did, I would use Andrew Craig again.
We have found Andrew Craig to be helpful, friendly and professional throughout the whole process so far. They update us regularly and keep us informed of the next steps, they have a really nice and honest approach. There is a nice atmosphere in the office and we are very impressed with all of their hard work so far. They will make a stressful situation as pleasant as possible and their rates are reasonable too.
Our experience with Andrew Craig was a buyer. We found them to be very friendly and very attentive considering we weren’t their client. They dealt with queries promptly and kept us updated constantly. I’d have no hesitation in using them as seller in the future after our positive experience.
I have just purchased my first home from Andrew Craig. I couldn't be happier they have kept me updated with every step of the way. They have help with all my questions and concerns (even the silly annoying ones) They have gone above and beyond anything i expected an estate agent to do. I am so excited to start this new chapter of my life and am so glad my purchase was through them as they made a very daunting experience so easy to go through. Every member of staff has been amazing but Heather has been my main contact and cannot fault a single piece of correspondence from her thank you so much for everything you have all done.
When I decided to rent my property and asked Andrew Craig Estate Agent to manage this for me I found the perfect solution. Gill Ellis was my initial contact and although it was a lengthy process getting the house ready for an unfurnished rental, Gill was patient and supportive throughout. When the house was advertised the information was relaid to me quickly and suitable tenants found in a reasonable time. Since the tenants moved in I have had dealings with Sholynne and Danielle, who have both been courteous and professional. My calls have been answered quickly and courteously by staff and queries dealt with efficiently. I am delighted with the service.
Andrew Craig marketed our rental property. We met with their representative Gill Ellis who guided us through the process and their levels of management, having never used a management company. We have also had contact with Danielle and Natalie in the office and all staff have been friendly, helpful and professional. A tenant was found very quickly. In my experience I would not hesitate to recommend.
Chelsey was amazing from the start. No messing around, clear and concise on what information was needed from us. Regular and fast communication for any queries we had. Mortgage offer received in less than two weeks. Would 100% recommend.
We have used Mortgages Now and their services in the most recent purchase of our forever home. We cannot recommend them highly enough! Every step of the way we were informed of key updates and offered excellent and professional advice. The services, particularly from Chelsey Robinson, have been exceptional, it felt truly personal to our needs and communication was constant and reassuring. Chelsey herself, as well as Beth, have been a pleasure to work with and we cannot recommend their services highly enough. All anxieties about this process have been eased by their support at every step.
I cannot recommend Chelsey enough! She was amazing though out our whole mortgage application process. She made us feel so at ease and made everything so easy and stress free! Thanks again!
We first made contact with Andrew Craig in 2021 when we were thinking about selling our family home. Janet visited our house, gave us some advice on preparing our property for sale but understood that at that point we weren't ready to sell due to family circumstances. A year later when the property went on the market we were very happy with the photos, marketing, viewing and valuation. We were lucky to have a few offers so they helped us to chose the right one for us. It still took a few months to push through the sale but we got there with lots of support & advice from the whole team. We would definitely recommend Andrew Craig in Gosforth and if we need to sell or rent/let in the future they would be our first choice.
My partner and I chose Chelsey as our mortgage adviser and we are so glad we did! We received a professional, yet relaxed experience that allowed us to feel comfortable sharing all our requirements and queries.
Chelsey found an amazing mortgage for us whilst also helping us plan our budgets to ensure we had no money worries after such a large purchase.
They say buying a house is one of the most stressful moments of a persons life, because of Chelsey, this was not the case. Throughout the whole process we have been kept well informed and help was just a phone call away.
Couldn’t recommend the service enough!
Used Andrew Craig for both letting and sales. They provided great support to us, communication was good and fees were reasonable. Overall we were happy with their service.
Very happy I used this company to sale my property. Linda was very efficient advised she had clients interested the same day I contacted her. came out valued my property straight away and sold the property. Outstanding service highly recommend this company. Quick reliable and stress free.
We appointed for the sale of our property which sold in 4 weeks, everyone in the Sunderland office so helpful kept us very informed. Coincidently our onward purchase was also recommended to us through Andrew Craig, again kept us very updated. Office always a pleasure to deal with.
Fantastic Team at Hebburn and Cara and Michelle from another Branch.
These Girls worked so hard to get us sorted in a new Home after being let down last minute on another House we had secured.
I would highly recommend this Agent to anyone wanting to Buy or Rent Properties. Special Thanks goes out to Cara who worked after Hours to ensure we were sorted on the deadline date.