Andrew Craig Estate Agents are a locally based, family-owned Estate Agency covering the North East of England.
Andrew founded the company in 1990 and is still the Managing Director but now joined by his daughters and a family of incredibly enthusiastic and hugely skilled property professionals.
Andrew worked across Gateshead and South Tyneside in the 70’s and 80’s, qualifying as a Chartered Surveyor in 1978 and being elected as a fellow of the RICS shortly after. He set up the Company in 1990 and opened his first office in Gateshead before expanding across the North East, with branches in Sunderland, South Tyneside, Gateshead and Newcastle Upon Tyne. We still remain in these areas today and we are proud to be known as one of the biggest and best Local Agent’s in these communities.
Our Ethos - We only have one level of service - the highest possible.
Mission Statement - To deliver the best customer experience in the North East of England in all aspects of property, due to the knowledge and expertise of our people, our branch network across the region and our continuous investment in innovation.
Our Core Values:
- Family - We’re a family owned and managed company supported by a family of staff, we believe that personal relationships should be at the heart of everything we do.
- Passion - We are passionate about helping people and we love what we do.
- Communication - We listen to and understand the individual needs of our customers to enable us to build strong client relationships.
- Quality - We strive for professional excellence to the highest standards possible and we operate within the highest of ethical standards.
- Consistency - To consistently provide the highest standards of Customer Care. We honour our promises and commitments , and endeavour to do what we say we will
- People- We value our people, our employees and customers are our biggest asset. We support each other to deliver exceptional customer care. Keeping our clients satisfied is the fundamental reason for our existence.