Andrew Craig Estate Agents are a locally based, family-owned Estate Agency covering the North East of England.

Andrew founded the company in 1990 and is still the Managing Director but now joined by his daughters and a family of incredibly enthusiastic and hugely skilled property professionals.

Andrew worked across Gateshead and South Tyneside in the 70’s and 80’s, qualifying as a Chartered Surveyor in 1978 and being elected as a fellow of the RICS shortly after.  He set up the Company in 1990 and opened his first office in Gateshead before expanding across the North East, with branches in Sunderland, South Tyneside, Gateshead and Newcastle Upon Tyne.  We still remain in these areas today and we are proud to be known as one of the biggest and best Local Agent’s in these communities.  

Our Ethos - We only have one level of service - the highest possible.

Mission Statement - To deliver the best customer experience in the North East of England in all aspects of property, due to the knowledge and expertise of our people, our branch network across the region and our continuous investment in innovation. 

Our Core Values:

  • Family - We’re a family owned and managed company supported by a family of staff, we believe that personal relationships should be at the heart of everything we do.
  • Passion - We are passionate about helping people and we love what we do. 
  • Communication -  We listen to and understand the individual needs of our customers to enable us to build strong client relationships. 
  • Quality - We strive for professional excellence to the highest standards possible and we operate within the highest of ethical standards. 
  • Consistency - To consistently provide the highest standards of Customer Care.  We honour our promises and commitments , and endeavour to do what we say we will 
  • People- We value our people, our employees and customers are our biggest asset.  We support each other to deliver exceptional customer care.  Keeping our clients satisfied is the fundamental reason for our existence.

Our customers love what we do

Google
4.63*

We’ve had the pleasure of helping lots of people with their property requirements. You don't need to take our word for it though!

Malcolm H Taylor

"Buying houses can go wrong in lots of ways starting with ..Have I done the right thing. !!!??.Danica has been brilliant.. initiative.... Initiative is perhaps the golden rule here in customer support and you have it in abundance. Keeping me updated and responding quickly to any queries or help I may have had. You have always presented a light and positive attitude either on the phone or in the office. We'll done."

Malcolm H Taylor
Mechelle English

"Recently purchased a property with was advertised through Andrew Craig. Andrea has kept me updated throughout the buying process and been amazing to deal with. Andrea has always been very approachable and pro-active, nothing is too much trouble! She’s even listened to my frustrations with regards to our own estate agent when selling and not being kept up to date! (wish we had chose Andrew Craig as ours were useless!). Thanks so much Andrea for keeping me sane though out the process and going that extra mile! Your amazing! ⭐️"

Mechelle English
Abby Hassan

"I have just sold my property in jarrow and used the Andrew Craig Jarrow office . My findings were that I put the property on sale on the Wednesday it was sold bye the following Tuesday and I wanted it to go through fairly quickly . With the help of Michelle and the office staff I managed to meet all of the deadlines as I was leaving the country and taking my cat and had flights booked which is not as easy as it sounds . So once again a big shout out to Michelle who managed the sale from start to finish and the office staff . Abdul Hassan ."

Abby Hassan
Sarah k

"Lovely country walk round a peaceful lake. Car par shuts at 8pm at the minute in summer. Think car park is £2"

Sarah k
Louise Jackson

"Maureen and Heather have been a fantastic support through the process of selling our house. Nothing was to much to ask and any queries were resolved promptly. The customer service received from the start to what's almost the end has been second to none and therefore I would recommend Andrew Craig to others. Thanks again for all the support."

Louise Jackson
Alison Clark

"I can not speak highly enough of the service I have had from Andrew Craig, in particular Julie Hall she has been outstanding. Julie has kept me up to date all the way through the sale of my property and has gone the extra mile to resolve queries brought up by solicitors. Thank you Julie you really are a super star."

Alison Clark