 |
 |
 |
 |
 |
Andrew Craig – your letting partner
Why Andrew Craig are different.
Branch Network
We have the North East covered for lettings and management, with 12 lettings branches across the region and our branch staff have the local knowledge to find you a tenant fast. Our accounting and administration is handled centrally, at our Head Office, in Gateshead, where our team of skilled professionals deal with tenancy administration and property management and accounting. Andrew Craig FRICS is directly involved in the lettings and management business, having worked in the field since 1974.
Applicants
Lots of them! As a major NE letting agent, many tenants contact us first when they decide to look for a new home. We keep in regular contact with hot applicants and also use sophisticated email marketing systems, to keep in touch with applicants, ensuring new properties are showcased – fast
Local Knowledge and Contacts.
As a respected leading NE agent, we are in touch with many leading employers and relocation companies who require quality homes across the region
Leading Technology
We use leading edge IT systems, including cloud technology, to ensure our staff and clients, have access to accurate and up to date information and fast communications. All staff have access to all properties and applicants, meaning that all branches can offer all properties to rent. Tenants do move around the area meaning landlords have the benefit of all 12 branches working for them.
Cutting Edge Marketing
Tenants want to move fast, so we have found we get the best response from extensive internet marketing. Properties are instantly available on our leading and acclaimed web site and we also upload to the major property portals, including Rightmove, Zoopla, Globrix and many more. This 24/7 marketing is supplemented by traditional methods such as To Let boards and press advertising.
Property Management.
Only our truly professional administration and accounting teams look after the specialized work of tenancy admin and financial accounting. Collection of the rent regularly and on time is one of our priorities. Careful and professional monitoring of the tenants, from initial vetting and referencing to regular property visits, means that we are constantly looking for warning signs of any problems. If we discover a problem we work with the tenant and the landlord to try and find a solution. We never forget who we work for however and our prime responsibilty is to the landlord.
Accounts
Accounting software enables us to produce professional statements, which are acceptable to your accountant and bank and also HMRC. RICS regulation, means that these accounts are balanced weekly, so your money is always accounted for.
What Andrew Craig can do for you?
Our management services are designed with flexibility in mind – to suit each individual clients needs. Don’t hesitate to ask if you would like to discuss a bespoke service to suit your needs. We offer flexible management service levels, including, our Premier Rent Warranty service, as follows:
Letting Service
This is offered as an alternative to our management services and is ideal for landlords who wish to collect their own rent and deal direct with the tenant. The landlord can also register the deposit themselves, although most Tenant Finder clients do prefer us to do this for a nominal charge.
Letting Service with Rent Collection
This is similar to Full Management but without some key components, which not all landlords require. See our Landlord Guide above for full details. If a landlord decides at a later date to have further services, then these are still available but at additional cost.
Full Property Management Service
This is a complete management service where Andrew Craig act on behalf of the landlord throughout the whole tenancy. The tenant’s point of contact is our admin centre and we will deal with all tenant enquiries. If a problem occurs then we contact the landlord to discuss and then resolve with the tenant. If repairs are required, the landlord can use their preferred contractor or we can instruct somebody who we deal with. The only extras are EPC,s, safety certificates and a small admin fee to cover the cost of tenancy deposit registration fees. We carry out a full inventory and a tenant check out visit to ensure all is in order. If there is a problem, we prepare the submission to the deposit company on behalf of the landlord.
Premier Full Property Management Service
Get complete peace of mind with our Premier package, with rent cover included. This service includes all of the services included with Full Property Management plus Rent Warranty, legal fees and our court attendance fees.(Terms and conditions apply and our court attendance is in the North East of England). In the event of the tenant not paying rent, then the Warranty will pay the rent to us on your behalf. If you require this service, then our referencing company will provide the rent warranty. You cannot request this service after the tenancy reference application has been submitted.
If you have any queries regarding the level of service which suits you best, then please call us to discuss fully.